Reminder: Oct. 27 deadline to stake your claim in GM lawsuit
September 27, 2008 @ 10:56 pm
If you’re the past or present owner of a 1995-2004 Buick, Chevy, GMC, Oldsmobile or Pontiac with a V6 engine, you may be eligible for a $400 reimbursement from General Motors.
The payment would be the result of a class-action settlement that alleges Dex-Cool, a long-life coolant, caused engine and cooling system problems and that certain parts were defective, including the lower intake manifold gaskets.
If you’ve had any of these repairs done on your vehicle, you may be entitled to a settlement, but you must file your claim by October 27. Click here for details.
For more information, visit our original blog post from August, “Drive a GM vehicle? You could be eligible for $400 settlement.”
High water can cause unanticipated vehicle hiccups
September 16, 2008 @ 2:24 am
Although we weren’t hit directly by the recent wave of destructive hurricanes, it probably feels like it to those whose homes and vehicles suffered flood damage in the record-high water that has choked the area in recent days.
And while assessing the level of damage when you’re standing knee-deep in a basement full of water may seem straightforward, dealing with a flooded or rain-soaked vehicle can prove to be a bit trickier.
If you’ve been having uncharacteristic problems with your vehicle, the extra moisture in the air and on the ground could be a contributing factor. We’ve seen numerous water-related vehicle problems since the drenching rains rolled in. “Service Engine Soon” lights came in on droves, engines began misfiring (not idling or running smoothly), and some cars stalled while others wouldn’t even start.
Problems like these often originate in ignition components, and common culprits include ignition wires, ignition coils and, on older models, the distributor cap and rotor. Except for ignition coils, these are maintenance items. To prevent problems in major storms and in extreme temperatures, follow your maintenance schedule and replace these items when recommended. Unfortunate
ly, something like an ignition coil isn’t a maintenance item because it’s an electronic component and isn’t necessarily subject to wear.
Also, don’t take the condition of your wiper blades and tires for granted, for obvious safety reasons. These are maintenance items as well, and all it takes is one skid or hydroplane to find out—too late—that your tire tread is worn or that your beat-up wipers can’t handle the deluge.
Extreme storms can also cause problems to surface that wouldn’t otherwise, such as water leaks. There’s not much you can do to prevent them, unless you spot something obvious like a chunk missing from the weather stripping around your windows, doors or sunroof.
Whether your car develops a misfire or a water leak after a storm, our advice in these cases is: Don’t panic. Have our number handy. You can reach our towing provider 24/7 by calling (847) 816-0011 and following the recorded prompts. This system will also give you access to our service team via our emergency paging system, and this is handy when you need access to a loaner car after hours.
We try to avoid making obvious sales pitches in this forum, but in situations like these, this is the most sound advice we can offer. We can help you prevent breakdowns caused by worn ignition components, but if a coil shorts out or your car springs a leak, the only logical step is to find an auto provider to take care of it for you.
Aging tires can compromise safety
September 9, 2008 @ 12:30 am

It appears that time is not necessarily on your side when it comes to older tires and safety. Some industry activists and experts are asserting that treads on tires older than six years could separate without warning, potentially putting you in harm’s way. But before you succumb to any hype, let me assure you that a little bit of attention to your wheels can help you prevent tread separation and other tire dangers from ever playing a role when you’re on the road.
Tire tread separations were front-page news in 2000 when Firestone tires and Ford SUVs were under scrutiny for causing accidents. Investigation into this tragedy led to findings that all of the recalled tires met federal safety standards, but the standards were written decades ago when radial tires were a rarity. That prompted Congress to pass the TREAD Act, which required the National Highway Traffic Safety Administration (NHTSA) to create new regulations to prevent future tire-related accidents.
The issue now is aging tires. Like any other rubber product, tires have a limited service life regardless of tread depth and use, and experts have given tires have a safe, useful life of six years from the date they’re manufactured. The danger of “aged” tires is a little-known problem outside of the industry and one that could cause of a significant number of tread separation problems.
Aged tires are often unsuspectingly put into service after having served as a spare, having been stored in garages or warehouses, or simply used on a vehicle that is infrequently driven. In many instances, these tires show no visible sign of deterioration, and absent any visible indicators, tires with adequate tread depth are likely to be put onto vehicles, regardless of age.
What can you do?
Keep track of when your vehicle’s tires were manufactured (remember the spare!), and when you buy new tires, be sure to speak with the service provider about the date of manufacture.
Each tire has a Department of Transportation (DOT) number molded into its. However, the date coding is not consumer-friendly and can be confusing. The Rubber Manufacturers Association Web site offers this information for reading these codes:
- The letters “DOT” certify compliance with all applicable safety standards established by the DOT.
- Adjacent to this is a tire identification or serial number. This serial number is a code with up to 12 digits that are a combination of numbers and letters. The last characters are numbers identifying the week and year of manufacture. (For example: “1501″ means it was manufactured in the fifteenth week of the year 2001.
If you need help determining the age of your tires, we can help. You’re always welcome to contact us by email or phone.
For more information on this topic, you may want to watch the video segment that ran recently on the ABC television program “20/20″ about tire safety and tread separation. Although it’s somewhat sensational, it answers some basic questions about aging tires and the potential danger they pose. Take a look and let us know your thoughts.
Also, take a look at this tire safety brochure from NHTSA, which includes important tire care tips.
Sources: ABC News, NHTSA, Rubber Manufacturers Association,
Safety Research and Strategies
March toward 1 million miles begins with maintenance
September 3, 2008 @ 1:29 am
One million miles … it’s a feat that’s hard to visualize, especially on odometers that are designed to display up to 999,999 miles.
It’s a thrilling milestone for a vehicle owner when his or her car reaches 100,000 miles, so you can imagine the excitement generated when articles were written about two vehicle owners whose cars made it past 1 million miles on the odometer: Peter Gilbert in his Saab 1989 900 SPG and Frank Oresnik in his 1991 Chevrolet Silverado (Watch this video about Frank and his truck).
For most people, driving any car for more than 1 million miles seems like a long shot, mostly because owners want to sell or trade in their vehicles for the newer models after a number of years. Still, the milestone is a testament to the power of maintenance.
Both million-mile vehicle owners say they were religious about oil changes—and surely other preventive maintenance services, too. When you think about the cost of an oil change and other maintenance compared to the longevity it can provide for you and your vehicle, there’s just no reason why you’d want to neglect it.
With a little bit of maintenance and a lot of driving, we hope to read about even more vehicle owners attaining the distinction of being million milers.
Sources: Milwaukee Journal Sentinel , GM Next blog